TERMS AND CONDITIONS
These Terms and Conditions form the basis of Dining Plus Program operated by Derby Marketing L.L.C. and are effective from the date of issuance of the Dining Plus membership card (hereafter referred as card). By using the Card, you agree to the Terms & Conditions. Dining Plus reserves the right to vary, amend or make any changes to these Terms & Conditions from time to time without prior notice in its absolute discretion. Any changes will be communicated on our website and become effective at the time of posting on our website.
THIS SERVICES AGREEMENT (“Agreement”) is entered into by and between Derby Marketing LLC (“Dining Plus”) and the “Customer” (“the Party/Parties”) who agree as follows:
Capitalized terms are used as defined in this Agreement.
D means UAE Dirhams.
ADDITIONAL CHARGES means the charges incurred by the Customer for carrying out any Additional Services not included in the Service Charge.
ADDITIONAL SERVICES means any extra or additional services which the Customer requires not covered within the Services and which will be charged to the Customer.
“Applicable Law(s)” means (i) all legislation including codes, decrees, resolutions, acts, statutes, ordinances, rules, regulations, directives, and other orders, treaties, by-laws, codes of practice and other subordinate legislation of the UAE; and/or (ii) the requirements, rules and regulations of any authority, including without limitation, local, regional, territorial, free zone, municipal government, ministry, governmental department, commission, executive, administrative or judicial bodies in the UAE;
COMMENCEMENT DATE means the date the Services are commenced.
EMPLOYEE means an individual employed by Dining Plus to perform the Services for the Customer.
SERVICES means the Services to be performed by Dining Plus as purchased by the Customer.
TERM means the period from the Commencement Date that the Customer requires/purchases Services from Dining Plus until completion.
“UAE” means United Arab Emirates and Dining Plus’s country of domicile
2. Commencement and Provision of Services:
2.1 This Agreement shall come into effect on the Commencement Date and shall continue for the duration of the Term unless terminated in accordance with Clause 11.
2.2 Dining Plus shall provide the Services to the Customer in accordance with the terms and conditions of this Agreement.
2.3 The Dining Plus card cannot be duplicated and/or used for any purposes other than those provided in these terms and conditions.
2.4 This Agreement shall form the sole basis on which the Services shall be provided to the Customer.
2.5 All Services can be purchased via www.diningplus.ae and will be delivered to the address or location specified by the Customer.
2.6 All persons using and purchasing the Services on Dining Plus website at www.diningplus.aemust be over 18.
3. Payment of Service Charges:
3.1 The Customer will, in consideration of the Services provided by Dining Plus, pay the Service Charge.
3.2 The Customer will receive delivery confirmation of all purchases made online via www.diningplus.ae by email.
3.3 If Dining Plus incurs any additional cost or expense outside Dining Plus’s control as a result of any new, existing or amended Applicable Law or as a result of compliance with any new, existing or amended Applicable Law whilst carrying out any of the Services, the Customer shall be obliged to reimburse Dining Plus all such additional costs or expenses and the Customer agrees to the Service Charge being revised accordingly.
4. Dining Plus Responsibilities:
4.1 Dining Plus will deploy Employees that meet the technical and other skills required to perform the Services.
4.2 Dining Plus shall provide standard tools and equipment necessary for the completion of the Services.
4.3 In the event that Services cannot be performed due to adverse weather conditions, Dining Plus will reschedule the Services at no additional cost to the Customer.
5. Customer’s Responsibilities:
5.1 Partner reserves the right to add/delete/change the promotions/offers as well without notice.The changes shall be reflected on the website www.diningplus.ae.
5.2 The Discounts must be used before the membership expiry. A member is eligible to get the discounts on the website www.diningplus.ae
5.3 Member has to visit the website to check the discount offers.
5.4 Dining Plus is not responsible for the quality of goods and/or services provided by the partner.
5.5 Dining Plus reserves the right to suspend or change services without notice.
► On receiving the Dining Plus package the customer needs to register the Dining Plus card and setup the login Credentials.
► Sign in with the credentials.
► On the dashboard ,click on the Zomato Membership Request Button.
► Zomato code will be sent on the registered email id of the customer.
Please find below the steps to activate your Zomato Gold membership Code:
► Open Zomato App.
► Select Gold icon.
► On the plan page, enter code under the “Enter Activation Code” section and click “Apply Code”.► In case you face any difficulty in redeeming this voucher code please write to: email@example.com
Note for Gold Plus members: Booking at Mercure Grand Hotel can be done with an additional charge of AED 125, Novotel - AED 75 which has to be paid to Dining Plus before confirming the booking. Stay at Mercure Grand Hotel can be availed from Saturday to Wednesday. The stay at Mercure Grand hotel can be booked by 2 adults and 2 children below 12 years.
Note for Premium members: Booking at Mercure Grand Hotel can be done with an additional charge of AED 90, which has to be paid to Dining Plus before confirming the booking. Stay at Mercure Grand Hotel can be availed from Saturday to Wednesday. The stay at Mercure Grand hotel can be booked by 2 adults and 2 children below 12 years.
General Terms & Conditions
5.9 Concierge Service
Terms and Conditions for Airport transfers / Point-to-Point Transfers:-
Terms and Conditions for Car Registration:-
Terms and Conditions for Messanger services:-
5.10 The Customer acknowledges that they are responsible for maintaining the confidentiality of their online account
5.11 In the event that Dining Plus will have to carry out Additional Services in order to complete the Services, Dining Plus will notify the Customer as soon as practicable for authorization and the Additional Services will be charged to the Customer as Additional Charges.
6. Warranties and Representations:
Dining Plus represents, warrants and covenants that:
6.1 It shall provide 1-year membership to the customers who purchased the membership.
6.2 The execution, delivery or performance of this Agreement does not violate any law, regulation, rule, order, decree, injunction or other restriction of any governmental entity, court or tribunal to which it is subject or any of the provisions of its memorandum and articles of association; Nations, regional or national trade or financial.
6.3 Each Party represents, warrants and covenants that it will comply with all Applicable Laws in connection with this Agreement.
7.1 The Customer hereby undertakes to indemnify Dining Plus and to keep Dining Plus indemnified fully at all times against all claims, demands, actions, proceedings, damages, losses, costs and expenses (including legal and other professional adviser’s fee) which are made or brought against or inc